Paul Henny

The Multi-tasking Myth

Linguists tell us that the word 'priority' came into the English language in the 1400's. And at that time, there…

8 years ago

Key Care Team Attributes

Most of us have heard the behavioral truism, "You can't take others to a place you have never been to…

8 years ago

CoDiscovery – Facilitated Self-Confrontation

It is customary for dentists and team members to want -and to work at establishing- conflict-free "friendships" with patients. Unfortunately…

8 years ago

What is “Insurance”?

What is "insurance"? Insurance is a product structured in such a way that the provider of the product benefits financially…

8 years ago

Authenticity Matters

It's not easy being sensitive and insightful in today's fast-paced world, as flashy, quick, manipulative, and glib behavior is rewarded…

8 years ago

Transactions or Health-centered Relationships?

If you had a sore throat and were running a mild fever, you would likely seek out medical care. And…

8 years ago

Plans Are Useless, But Planning – Priceless

The key part of the successful long-term management of a relationship-based, health-centered practice is strategic development: In what direction should…

8 years ago

It’s All About Relationships

Recent research in the social sciences confirms what we have always assumed, that longevity and happiness are not only linked…

8 years ago

What is Practice Culture?

A preferred future in dentistry begins with "the end in mind", but it is important to understand that it is…

8 years ago

Begin with Positivity

  Positive thinking sometimes sounds trite and impossible, particularly at times of great challenge. After all, it's pretty hard to…

8 years ago