“Values Clarification”

“Values Clarification”

“Values clarification” has become a common buzzphrase in dentistry today, particularly with regard to patients and their treatment decisions. And all too often, values clarification has become code for “We know what is best and if they do not choose it,...
QUID PRO QUO

QUID PRO QUO

Like many aspiring students on a track toward dental school, I studied Latin with the hope that someday my understanding of Latin root word forms would translate into a greater value to me as a dentist.  That day never really came as an obvious epiphany, but rather as...
Practice Philosophy – Your Practice’s Constitution

Practice Philosophy – Your Practice’s Constitution

How do we get our practice to produce great results, year-in and year out? As we are all aware, this can be a challenging goal, even when our Care Team is full of strong, smart, highly skilled, and well-intended people. And this is because it’s hard to keep everyone...

Emotional Connection is Key

COMMUNICATION Emotion makes a person take action now. When they hear a message honestly and sincerely delivered they tend to become emotionally involved. Listening with empathy gives the person psychological support. Next to physical survival, the greatest need is to...

The Codiscovery Interview

ICO-DISCOVERY INTERVIEW This interview process facilitates the learning for both the patient and the doctor. It is a process to clarify the patient’s values, wants, and concerns, determine his/her emotional maturity and readiness to accept responsibility and...