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It’s All About Trust

Everyone agrees that mutually beneficial, and enjoyable relationships are key to a practice's long term success. But what does “relationship”…

7 years ago

What is your Brand?

[et_pb_section admin_label="section"] [et_pb_row admin_label="row"] [et_pb_column type="4_4"][et_pb_text admin_label="Text"]Strong, well-differentiated, and well-positioned practice “brands” sustain high profit margins, and have pricing power…

7 years ago

Anger is Often the Offspring of Fear

We have all had it happen, that moment when Mrs. Smith, in the middle of a normal conversation regarding an…

7 years ago

Consider saying nothing.

Sigmund Freud emphasized that we are communicating when we are silent. So, often times silence is a powerful tool when…

7 years ago

True Grit

Idabelle came from a small farm just outside of Norman, OK, and was the oldest of five children. At age…

7 years ago

What are your Core Values?

We have all heard about the essential nature of “clarified values” with regard to the creation of a written a…

7 years ago

Getting to “NO”

When a person consistently behaves in a fashion which is in alignment with their core values, and we also agree…

7 years ago

Why Good Rapport is not Good Enough

The concept of NOT providing major rehabilitative or esthetic treatment on people who are functional strangers to us, is one…

7 years ago

Knowledge & Learning Are Two Different Things

We all have goals in our lives, and so do our patients. These goals may include learning a new technique,…

7 years ago

It’s a choice.

“The less a service is perceived to be a ‘need’ the more profitable it can be provided to those who…

7 years ago